FAQs

1. Drinks Packages

The main difference between the two drinks package is that the Easy Plus allows for drinks valued up to €8/$9 each against the Premium Extra drinks package for drinks valued up to €13/$15. Below are the details for each package.

Easy Plus Drinks Package - All drinks up to the price of €8/$9. Favourite frozen & classic cocktails, spirits, liqueurs, a selection of wines by the glass, 10% discount on bottles of wine purchased on board, variety of draught & bottled beers. All non-alcoholic cocktails, soft drinks, mineral water, coffee drinks, hot chocolate and hot teas.

Premium Extra Drinks Package - All drinks up to the price of €13/$15. Favourite frozen & classic cocktails, premium brand spirits, liqueurs, a selection of wines & champagne by the glass, 25% discount on bottles of wine & champagne purchased on board, entire selection of draught, craft & bottled beers. All non-alcoholic cocktails, soft drinks, mineral water, coffee drinks, hot chocolate and hot teas.

2. What is the difference between Bella and Fantastica Experiences?

Booking Flexibility
Opportunity to choose the cabin and its location					●
Cruise change at a fee				●
Comfort
Modern ships and elegant cabins				●	●
MSC for Me				●	●
Breakfast in cabin (delivery + breakfast for free)					●
Food & Drinks Benefits
Extensive buffet with a wide array of cuisines open for breakfast, lunch, dinner and late night snacks				●	●
Main fine dining restaurants serving gourmet meals accommodating a variety of dietary requirements				●	●
20% discount on dedicated speciality restaurant prepaid package					●
Change to request preferred dinner sitting (subject to availability)					●
Sport & Entertainment
Varied programme of West End-style theatre shows available almost every day				●	●
Pool area				●	●
Open-air sports facilities (power walking track, basketball, etc.)				●	●
Well equipped gym and panoramic view				●	●
Entertainment activities for adults, children and infants				●	●
Recreational activities for Children				●	●

3. Can you travel if you have not been Covid-19 Vaccinated?

(As of 23rd September 2022)

All guests can NOW travel with us on this cruise, irrelevant of their vaccination status. However, some restrictions still apply - please see below for more details.

Before booking your cruise, please check HERE if you are allowed to embark according to your country of residence. Due to the Covid-19 pandemic, there might be international travel restrictions depending on your cruise destination and your country of residence.

The below requirements are valid for current and following sailings (health and safety measures are subject to change and will adapt according to the evolution of the pandemic).

Vaccination requirements

All Guests are strongly encouraged, but not required, to be fully vaccinated against COVID-19.

When a Guest is considered “fully vaccinated”?

- Guests who have received at least two doses of vaccine - except in the case of a single dose Johnson * Johnson - including those not considered up-to-date by EMA standards.

- Guests recovered from Covid-19 with one shot of vaccine are considered fully vaccinated (They must provide a QR code or alternatively a validating documentation)

Testing requirements

- For vaccinated Guests it’s not required (but strongly recommended) to present a negative test.

- Unvaccinated Guests, Guests without a vaccine certificate, or guests who have recovered from COVID-19, ages 5 and older are required to present a negative COVID-19 RT-PCR or Antigen test taken 48 hours prior to embarkation.

Tests must be laboratory certified. A rapid antigen self-test is not valid for travel purposes.

All guests are recommended to travel with their COVID-19 vaccination status and test results. While the vaccination is not required for boarding it could be requested in various ports of call and at local attractions.

The original test results certificate and vaccination certificate must be presented at the terminal (paper or electronic format) and must be in one of the following languages: English, Italian, German, French or Spanish. The COVID 19 test certificate must contain: guest’s personal data (verifiable with the other travel documents), date of the test, identification / contact details of the centre that performed the analysis, technique used and negative test result.

4. Other Travel Requirements?

(As of 7th May 2022)

A COVID-19 test or Passenger locator form (PLF) may still be necessary for national or international mobility requirement: it’s every guest’s responsibility to verify this requirement before departure. For more information, it is recommended to check your country’s competent authorities official channels.

St Maarten has established a mandatory health pre-authorization application through an Electronic Health Authorization System (EHAS) for every visitor arriving by air including transits, visitors and Saint Martin residents. Without the health pre-authorization boarding will not be possible. Be advised that processing time can take up to 12 hours.

- All passengers must complete the application procedure through EHAS before departing to St Maarten.

- Within 48 hours, before disembarking again in St Maarten at the end of the cruise, all passengers 5 years and older must have an antigen test performed by the cruise line.

- Applying through EHAS is not necessary when returning to St Maarten at the end of the cruise.

- The purchase of COVID-19 insurance (14 USD) is mandatory only when staying more than one (1) day in St Maarten either before or after the cruise. The insurance is only valid during the days of stay in St Maarten between the arrival date and return date to the country of origin.

To ensure peace of mind, MSC Cruises requires all guests to have a specific and mandatory Covid-19 insurance policy to embark, covering against COVID-19 related risks, i.e cancellation, interruption, repatriation expenses, quarantine, medical assistance and related expenses, as well as hospitalization. Should you need COVID-19 insurance cover, our travel insurance partner may be able to help you. You can see the policy benefits available here to see if they are of interest and benefit for you. A proof of the specific COVID-19 coverage insurance policy - which must be in one of the following languages: English, Italian, German, French or Spanish - must be presented at embarkation or boarding will be denied.

5. Are you a member of MSC Voyagers Club?

This cruise will qualify for MSC Voyagers Club points but does not qualify for any further price discounts other than those already detailed in the pricing.

6. Are you Gratuities Included?

Yes, we have included gratuities in your price.

7. Final Balance is Due When?

Your final due balance is 6th December 2022

8. Are prices available for single occupancy?

Yes, please complete the booking request form and in the text state for only 1 person and we will email you all the current pricing.

9. Are prices available for triple or quad occupancy?

Yes, please complete the booking request form and in the text state for 3 or 4 people and we will email you all the current pricing.

10. Are Flight upgrades available?

Yes, we can offer the following flight upgrades

Extra Leg Room Seats - £150pp

Premimum Economy Seats - £700pp

Business Class Seats - £1350pp

In your booking request please let us know that you would like one of the upgrades.